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FAQ

Questions, Answered

Everything people ask us before they book. Still stuck? Call (612) 478-8428.

The System

A low-profile LED track permanently mounted along your roofline, color-matched to your home. It's nearly invisible by day and fully color-controllable at night — so one install covers Christmas, Halloween, game days, parties, and everyday accent lighting.
Barely. We send you a RAL color chart, you send back the code that matches your fascia, soffit, or trim, and we match the track finish to it. From the street it reads as trim.
Through our Wi-Fi app on iOS and Android. Full color control, custom scenes, and scheduling from your phone. No hub and no remote to lose.
16.7 million. Each module is individually addressable, so you can run gradients, chases, multi-color patterns, or a single clean warm white.
48V DC low-voltage. The higher voltage allows longer runs without voltage drop or dimming at the end of the line.
Rated for 50,000 hours of operation.
IP68-rated track, modules, and connectors, rated for −40°F to 140°F — built for driving rain, snow load, freeze-thaw cycling, and desert heat.

Getting It Installed

We bring a lit demo board to your home and hold it against your actual roofline so you can see real color and brightness before deciding anything. Free, no obligation. Outside a dealer's area we can do it over a video call.
Timbermen or an authorized Timbermen dealer in your area, trained and certified on the system.
Most homes finish in 1–3 days depending on the build and roofline complexity.
No. The track mounts to fascia or soffit using soffit screws and proper hardware — no roof penetration and no shingle work.
Typically no — the system is low-voltage and runs off a standard exterior outlet. If your setup needs anything additional we'll flag it during the demo or quote.

Pricing, Lead Times & Warranty

It depends on your roofline length and layout. Typical residential projects land in the $3,000–$6,000 range. We provide written pricing after measuring — no mystery quotes.
Request one through our quote form or book a free demo. Send photos of your home and we'll size the system and send written pricing, usually within one business day.
Shipping and delivery typically runs about 1–2 weeks. We confirm exact timing in writing with every quote.
One year of full coverage, followed by a five-year limited warranty. Full terms are provided in writing with your quote and service agreement.

Dealers & Wholesale

Fill out the wholesale application on our Dealers page. We'll review and reach out within one business day with pricing tiers and next steps.
No minimum to open an account. Pricing tiers improve as your annual volume grows.
Most residential projects run $3,000–$6,000, with installs typically completed in 1–3 days.
Yes — a portable lit demo board, RAL color charts, co-branded photography, spec sheets, and social content you can brand as your own.
Yes. Video walkthroughs plus live onboarding so your crew installs clean from the first job.
We review territory case by case depending on volume commitment. Bring it up on your intro call.

Still Have Questions?

Book a free demo and ask us everything in person — or just call and we'll talk it through.

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